Real Human Virtual Assistants, Trained on Your Full Loop CRM — Starting at $8 an Hour
83% of customers still prefer a real person over AI. Full Loop's AI covers nights and overflow; fluent-English virtual assistants trained on your specific CRM setup handle the rest — for $8 an hour.
The AI voice and text agent never sleeps, but plenty of customers still want to talk to a person — and for the customer service and sales conversations that happen during the business day, a person should be available. Through our staffing partner, The VA Virtual Assistant, Full Loop operators can staff real human virtual assistants who speak and type fluent English and are professionally trained on your exact Full Loop CRM setup — for $8 an hour, no long-term contract.
Why AI alone isn't enough for every customer
8×8's 2025 UK customer experience research found 83% of respondents preferred speaking to a real person, with only 4% preferring a virtual agent or chatbot. Metrigy's 2025-26 study found 84.7% of customers prefer a human even when they're assured the AI will resolve the issue. Full Loop's AI agent is genuinely good — it's grounded in your real data and never invents a price or a date — but some customers simply want a person, especially for the trickier sales conversations and service issues that come up during the day. Businesses that only offer AI, with no human alternative, risk losing those customers entirely.
How Virtual Assistant Service Works
Fluent English, trained on your specific business
Assistants are fluent English speakers, onboarded through an individualized knowledge panel covering your services, pricing, processes, and communication preferences — not a generic call-center script. They work from the same customer data and CRM your AI agent already uses.
$8 an hour, no long-term contract
Pay-as-you-go pricing starts at $8/hour with a $50/week minimum, or move to a flat monthly plan as you scale — 10, 20, or 40 hours a week. No long-term contract required, so you can staff up or down as your business changes.
AI handles nights and overflow, humans handle the rest
The voice and text agent covers the hours nobody wants to staff — nights, weekends, the instant a lead comes in — and never lets a call go to voicemail. During the day, real virtual assistants pick up customer service, sales conversations, scheduling, and the everyday back-and-forth that customers still prefer to have with a person.
American-owned, NYC-headquartered staffing partner
The VA Virtual Assistant is American-owned and managed out of NYC, and has staffed 100+ U.S. businesses. Work is tracked with time-and-activity software for transparency, so you know what you're paying for.
24/7 coverage available
Beyond standard business-hours staffing, 24/7 coverage is available for operators who want a real person reachable around the clock, working alongside — not instead of — the AI agent.
AI for speed and coverage. Real people when it matters.
You stop choosing between an AI that never sleeps and a human customers actually want to talk to — you get both, working from the same customer data, for a fraction of the cost of an in-house hire. The AI closes the after-hours gap; the virtual assistants close the trust gap.
Virtual Assistant Service — Frequently Asked Questions
Is this a replacement for the AI receptionist?
No — it's a complement. The AI voice and text agent still covers nights, weekends, and instant first response. Virtual assistants handle the daytime customer service and sales conversations where customers prefer a real person.
How much does it actually cost?
Pay-as-you-go starts at $8/hour with a $50/week minimum. Monthly plans run from roughly $320/month for 10 hours/week up to $1,280/month for a full-time 40 hours/week. No long-term contract required.
Are the assistants trained on my specific business, or generic?
Specific to you. Each assistant is onboarded on your services, pricing, processes, and communication preferences, and works from the same Full Loop CRM data your AI agent uses — not a shared, generic script.
Where are the assistants based?
The VA Virtual Assistant staffs fluent English-speaking assistants, with the staffing company itself American-owned and headquartered in NYC.
Is the 83% preference stat real?
Yes — it's from 8×8's UK customer experience research (2025): 83% of respondents preferred speaking to a real person, versus 4% who preferred a virtual agent or chatbot. Similar studies (Metrigy 2025-26) put the number as high as 84.7%.
Can I use only the AI, or only the virtual assistants?
Yes, either works. Most operators run both together — AI for speed and 24/7 coverage, virtual assistants for the conversations where a customer wants a person — but you're not required to staff both.
Related Features
AI & Sales
AI Receptionist
Your 24/7 AI-powered phone, SMS, and web-chat sales agent — answers the phone live, never voicemail — trained on your services, pricing, and availability, in English and Spanish.
AI & Sales
AI Voice Agent
A warm, natural 24/7 phone agent that picks up on the first ring, checks your real calendar, and books the job — never voicemail, never dead air, in English and Spanish.
Platform
Loop Connect
Slack-style channels for your team, each client, and each crew member — messaging inside the platform, not scattered across personal phones.
Or browse the full feature overview.
Ready to Put Virtual Assistant Service to Work?
Full Loop CRM is built for your business from the ground up — one platform that generates leads, closes them, books the work, and runs the back office. Limited partnerships available.
Request Your Partnership